pak75 Privacy Policy

This Privacy Policy ("Policy") explains how pak75 ("pak75", "we", "us", or "our") — the operator of the online gaming platform at pak75.co — collects, processes, stores, and protects the personal information of users ("you", "User", or "Player") who access or use the pak75 platform.

pak75 is committed to protecting your privacy and handling your personal data with transparency and care. We do not sell your personal information to third parties. We collect only what is necessary to provide our services safely, fairly, and in compliance with applicable legal obligations.

By registering an account on pak75 or by continuing to use our platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

pak75 collects personal data in the following categories:

2.1 Registration Data. When you create a pak75 account, we collect your full name, date of birth, Pakistani CNIC number or passport number, mobile phone number, residential address (city/province), and a username and password of your choosing. This information is required to create and verify your account.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering and age verification obligations, pak75 may collect copies of government-issued identification documents — including your CNIC, passport, or other acceptable proof of identity and address. Players in Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad are subject to the same KYC standards as all other pak75 account holders.

2.3 Financial Data. We collect transaction records including deposit amounts, withdrawal requests, payment methods used (JazzCash, Easypaisa, HBL, UBL, Bank Alfalah, Meezan Bank, Visa, Mastercard, UnionPay, or USDT TRC20 wallet addresses), and transaction timestamps. We do not store full card numbers or mobile banking PINs — these are handled by our certified payment processors.

2.4 Gaming Activity Data. We record all gaming activity on your pak75 account including bets placed, games played, stakes, results, session durations, and responsible gaming tool settings. This data is used for account management, dispute resolution, and responsible gaming compliance.

2.5 Technical Data. When you access pak75, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation.

2.6 Communications Data. Records of communications between you and pak75 — including live chat transcripts, email correspondence, and SMS messages — are retained for quality assurance and dispute resolution purposes.

pak75 uses the personal data we collect for the following purposes:

• To create, verify, and maintain your pak75 account.
• To process deposits, withdrawals, and related financial transactions.
• To verify your age and identity as required by our age verification and KYC obligations (18+ only).
• To provide customer support and respond to account queries via live chat or email.
• To detect and prevent fraud, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• To monitor gaming activity and enforce responsible gaming limits and self-exclusions requested by you.
• To send you account notifications, security alerts, transaction confirmations, and — where you have opted in — promotional communications.
• To personalise your experience on the pak75 platform based on your gaming history and preferences.
• To comply with applicable legal and regulatory obligations.
• To improve the pak75 platform, fix technical issues, and develop new features.

pak75 processes your personal data on the following legal bases:

4.1 Contract Performance. Processing is necessary to provide the services you have requested when registering and using a pak75 account, including account management, game access, and payment processing.

4.2 Legal Obligation. Processing is required to comply with anti-money laundering laws, age verification requirements, and other applicable regulatory obligations.

4.3 Legitimate Interests. Processing is necessary for pak75's legitimate interests in fraud prevention, platform security, and responsible gaming compliance, where these interests are not overridden by your rights and freedoms.

4.4 Consent. Where pak75 processes your data for marketing purposes or optional features, we do so based on your explicit consent, which you may withdraw at any time through your account settings or by contacting support.

5.1 pak75 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

5.2 We may share your data with the following categories of third parties where necessary to provide our services:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Bank Alfalah, Meezan Bank, and card/crypto payment gateways, for the purpose of processing transactions.
• KYC & Identity Verification Providers: Third-party identity verification services used to verify your CNIC or passport documents.
• Game Providers: Licensed game studios whose games are accessible through the pak75 platform. These providers may receive anonymised session data necessary to operate their games.
• IT & Security Providers: Cloud hosting, security monitoring, and fraud detection service providers operating under appropriate data processing agreements.
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory mandate, pak75 may disclose your data to relevant authorities.

5.3 All third-party service providers who process pak75 user data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than providing the contracted service to pak75.

6.1 The pak75 platform uses cookies and similar tracking technologies to operate core platform functions, maintain your session when logged in, remember your preferences, and analyse platform usage to improve our services.

6.2 Essential Cookies are strictly necessary for the platform to function and cannot be disabled. Analytics Cookies help us understand how players use pak75 and are set only with your consent. Preference Cookies remember your settings such as language and notification preferences.

6.3 You can manage cookie preferences through your browser settings at any time. Disabling essential cookies will affect platform functionality.

pak75 retains your personal data for as long as your account is active or as necessary to provide our services. Following account closure, pak75 retains data for a minimum of five years to comply with anti-money laundering record-keeping obligations and to facilitate the resolution of any disputes arising after closure. Financial transaction data may be retained for longer periods where required by applicable law.

Gaming activity data and responsible gaming records are retained in full for the lifetime of the account and for a minimum of five years post-closure. This retention period supports our responsible gaming compliance obligations.

Subject to applicable law, you have the following rights in relation to your personal data held by pak75:

• Right of Access: Request a copy of the personal data pak75 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to our legal retention obligations and account status.
• Right to Restriction: Request that pak75 restrict processing of your personal data in certain circumstances.
• Right to Data Portability: Request a structured copy of your personal data in a machine-readable format where technically feasible.
• Right to Object: Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact pak75 support via live chat or email at [email protected]. We will respond to all verified requests within 30 days.

9.1 pak75 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, two-factor authentication availability for all accounts, role-based access controls limiting data access to authorised personnel only, and regular security reviews and penetration testing.

9.2 Notwithstanding these measures, no internet transmission or electronic storage system is 100% secure. In the event of a data breach affecting your rights and freedoms, pak75 will notify affected users in accordance with applicable data breach notification obligations.

The pak75 platform is strictly intended for adults aged 18 years and over. pak75 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on pak75, please contact our support team immediately.

The pak75 platform integrates services from third-party game studios, payment processors, and analytics providers. These third parties operate under their own privacy policies and data practices. pak75 is not responsible for the privacy practices of third-party providers, though we contractually require all processors to maintain appropriate data protection standards. We do not endorse any third-party privacy policies and recommend reviewing them independently where relevant.

pak75 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and — where the changes are significant — notify registered players via their registered mobile number or account notification. Your continued use of the pak75 platform following any update constitutes acceptance of the revised Policy. We recommend reviewing this page periodically.

If you have questions, concerns, or requests relating to this Privacy Policy or pak75's handling of your personal data, please contact our support team:

• Live Chat: Available 24/7 on the pak75 platform.
• Email: [email protected] (plain text — not a clickable link).

We aim to respond to all privacy-related enquiries within 5 business days and to all data rights requests within 30 days.